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Personal Data
Management System

ISO/IEC 27701:2019

ISO/IEC 27701 is an international standard for the Personal Data Privacy Information Management System (PIMS - Privacy Information Management System). As an extension of the ISO 27001 Information Security Management System standard, it specifies specific requirements for the protection of personal data. This standard provides guidance on how organizations should manage, protect, and process personal data, and is especially useful for compliance with GDPR (General Data Protection Regulation) and similar data protection regulations. 

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What is the ISO 27701 Certificate?

ISO/IEC 27701 is an international standard for the "Privacy Information Management System" (PIMS). This standard is built upon the ISO/IEC 27001 Information Security Management System (ISMS) standard and provides additional requirements for the protection and management of personal data. The main objectives of ISO 27701 are:


Privacy Management: Provides guidance on how personal data will be processed, stored, and protected. 
Compliance: Promotes adherence to regulations and laws related to the protection of personal data (for example, GDPR - General Data Protection Regulation, CCPA - California Consumer Privacy Act).

Risk Management: Offers a framework for identifying and managing risks in personal data processing processes.
Trust and Transparency: Enables organizations handling personal data to be more trustworthy and transparent to their customers and business partners.

ISO 27701 helps organizations:

Define their roles as data controllers or data processors,
Implement necessary controls for personal data processing activities,
Continuously improve the confidentiality and security of personal data. This standard, in addition to the already established information security management system of ISO 27001, addresses and manages personal data protection processes more specifically.

Obtaining the ISO 27701 certificate demonstrates that an organization has achieved and maintains an international standard for data protection. This increases customer trust, facilitates compliance with data protection regulations, and shows that the organization is proactive about data privacy.

 

What is the first step to obtain the ISO 27701 certificate?

The first step to obtain the ISO 27701 certificate is to have an ISO 27001 certification. Since ISO 27701 is built upon ISO 27001, these two steps can be explained as follows:


Be compliant with ISO 27001:
ISO 27701 is an extension of the ISO 27001 Information Security Management System (ISMS). Therefore, you first need to establish an information security management system compliant with ISO 27001 and complete the certification process for this system. The steps of the ISO 27001 certification process include:

  • Management commitment and development of an information security policy,
  • Conducting risk assessments,
  • Selecting and implementing information security controls,
  • Training and awareness,
  • Internal audits,
  • Management review,
  • Applying to the certification body and the audit process.

After completing the ISO 27001 certification, you can take additional steps towards ISO 27701. These steps, in addition to ISO 27001, include:

  • Creating personal data privacy policies and processes,
  • Conducting risk analysis related to personal data processing,
  • Defining additional controls and procedures for the Privacy Information Management System (PIMS),

This process builds upon ISO 27001 and requires a more specific and detailed approach towards personal data protection.
 

How to Obtain the ISO 27701 Certificate?
  • Personal Data Management System

<h2>Achieve ISO 27001 Compliance</h2>

<p>ISO 27701 is built on ISO 27001. Therefore, an information security management system (ISMS) compliant with ISO 27001 must be established first. If you do not already have an ISO 27001 certificate, you need to obtain it initially.</p>

<h2>Create Privacy Management Policies</h2>

<p>Develop clear policies on how your organization will process personal data. These policies must comply with data protection laws and regulations.</p>

<h2>Training and Awareness</h2>

<p>Train your employees on data protection and privacy, and increase their awareness in this area.</p>

<h2>Risk Assessment</h2>

<p>Identify risks related to personal data processing processes and implement appropriate measures against these risks.</p>

<h2>Documentation</h2>

<p>Document all processes and policies related to the privacy and data protection management system. This includes implementing and demonstrating controls required by ISO 27701.</p>

<h2>Internal Audits</h2>

<p>Conduct internal audits to check the compliance and effectiveness of your system. This helps identify deficiencies and areas for improvement.</p>

<h2>Management Review</h2>

<p>Management should regularly review the performance and compliance of the privacy management system.</p>

<h2>Certification Application</h2>

<p>Apply to an accredited certification body to initiate the certification process. This organization will evaluate your compliance with the ISO 27701 standard.</p>

<h2>Audit Process</h2>

<p>The certification body conducts a two-stage audit: <br>Ashama 1: Review of the system documentation and readiness. <br>Stage 2: Detailed audit of the system's effectiveness and implementation.</p>

<h2>Certification Decision</h2>

<p>If the audits are successful, the certification body issues the ISO 27701 certificate.</p>

<h2>Continuous Improvement and Surveillance Audits</h2>

<p>After certification, continue efforts to improve the system continuously. Additionally, you will be subject to periodic surveillance audits to maintain the validity of the certification.</p>

<p>This process may vary depending on the size of the organization, existing security and privacy practices, and the requirements of the certification body.</p>

What are the benefits of obtaining the ISO 27701 certificate

The benefits of obtaining an ISO 27701 certificate for organizations are:

Data Protection Compliance:
ISO 27701 facilitates compliance with data protection regulations, especially GDPR (General Data Protection Regulation). This helps the organization fulfill its legal obligations and avoid penalties.

Customer Trust and Reputation:
A system focused on personal data security and privacy increases customers' trust in your organization. An ISO 27701 certificate demonstrates that your organization is serious about data protection and complies with international standards, thereby enhancing brand reputation.

Risk Management:
Implementing the standard helps systematically identify and manage risks related to personal data. This contributes to preventing data breaches and data loss.

Transparency and Accountability:
ISO 27701 ensures that data processing activities are managed more transparently and accountably. Clear policies and procedures are established regarding how personal data is processed, creating a more open communication environment for customers and regulatory authorities.

Continuous Improvement:
The continuous improvement processes required by the standard encourage the development of data privacy and security practices over time. This keeps data protection strategies current and effective.

Competitive Advantage:
An ISO 27701 certificate provides a competitive edge, especially in data-intensive sectors. Customers may prefer to do business with a certified organization regarding data privacy.

Data Processing Security:
It ensures the implementation of necessary controls for the secure processing of personal data, helping to prevent data breaches.

Employee Awareness and Training:
ISO 27701 encourages the training and awareness of employees on data protection and privacy, strengthening the data security culture.

Partner Relationships:
Being a certified organization in data privacy builds trust with partners and suppliers. It can also encourage other organizations involved in collaboration to comply with data protection standards.

International Recognition:
Since ISO 27701 is an international standard, it ensures that your organization's data protection practices are recognized and accepted worldwide.

These benefits strengthen your organization's data protection strategies, improve business processes, and create a generally more secure and responsible data processing environment.

Frequently Asked Questions
ISO 27701 Certificate Validity Period

ISO 27701 certificate is valid for 3 years, provided that surveillance audits are conducted once a year.

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